Privacy Policy

TSQA is committed to protecting your privacy. This policy explains how we collect, use, store, and disclose your personal information in accordance with the Privacy Act 2020 (New Zealand).

1. What Information We Collect

When you use our contact form or contact us directly, we may collect:

Your name, your email address, your phone number, your company or business name, and any other information you choose to include in your message.

We do not knowingly collect personal information from anyone under the age of 18.

2. How We Collect Information

We collect personal information directly from you when you submit an enquiry through our website contact form, email us, or phone us. Our contact form is processed by Formspree, a third party form service, which transmits your submission to us by email.

Our website is hosted on GitHub Pages. Like most hosting providers, GitHub may collect standard technical information such as IP addresses and browser data in its server logs. This is governed by GitHub's own privacy policy.

3. Why We Collect Information

We collect and use your personal information to:

Respond to your enquiries, provide information about our services, prepare proposals and deliver services you have requested, and maintain records of our communications with you.

We will not use your information for purposes unrelated to these without your consent, unless permitted by law.

4. Marketing

We will only send you marketing or promotional material if you have asked for it or agreed to receive it. You can opt out at any time by contacting us.

5. Disclosure of Information

We do not sell, rent, or trade your personal information. We may disclose your information to:

Service providers who help us operate our website and communications, such as Formspree and our email provider, and government agencies or other parties where required by law.

Some of our service providers, including Formspree and GitHub, are based overseas. Where your information is held or processed outside New Zealand, we take reasonable steps to ensure it is protected by comparable privacy safeguards.

6. Storage and Security

We take reasonable steps to protect your personal information from loss, misuse, and unauthorised access or disclosure. Enquiry information is stored in our email system and retained only as long as needed for the purposes described above or as required by law.

7. Your Rights

Under the Privacy Act 2020, you have the right to:

Request access to the personal information we hold about you, and request correction of that information if it is wrong.

To make a request, contact us at [email protected]. We will respond within the timeframes required by the Privacy Act.

8. Cookies and Analytics

This website does not currently use tracking cookies or analytics tools. If this changes, this policy will be updated to reflect what is collected and why.

9. Complaints

If you have a concern about how we have handled your personal information, please contact us first so we can try to resolve it. If you are not satisfied with our response, you can complain to the Office of the Privacy Commissioner at privacy.org.nz.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be published on this page with the date it was last updated.

11. Contact

Privacy questions or requests can be sent to [email protected] or 021 125 8705.